4U 4uKey
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Legal

Privacy Policy

Last updated: May 23, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Purchase a license (name, email, billing address via our payment processor)
  • Contact support (email address, device information you choose to share)
  • Use the compatibility checker on our website (device model, iOS version — processed locally in your browser, not sent to our servers)

We also automatically collect certain technical information when you visit our website, including IP address, browser type, referring URL, and pages viewed, via server logs and analytics.

2. How We Use Your Information

We use the information we collect to:

  • Process your purchase and deliver your license key
  • Respond to support requests
  • Send transactional emails (order confirmations, license delivery)
  • Improve our website and products through aggregated analytics
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Payment Processing

Payments are processed by third-party payment processors. We do not store your credit card details. Your payment information is subject to the privacy policy of the respective processor.

4. Cookies and Analytics

Our website may use cookies and similar tracking technologies to measure site traffic and improve user experience. You can control cookies through your browser settings. We use privacy-friendly analytics that do not identify individual users.

5. Data Retention

We retain purchase records for as long as required by applicable tax and accounting laws (typically 7 years). Support correspondence is retained for up to 2 years. You may request deletion of your personal data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention obligations)
  • Object to or restrict certain processing
  • Data portability
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at the address below.

7. International Transfers

Your data may be processed in countries outside your own. Where we transfer data internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

8. Children's Privacy

Our service is not directed to children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Continued use of our service after any changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related questions, requests, or complaints, please contact us: